Design Matters is a family business, run on Christian principles. We protect our reputation for honesty and integrity by working to the very highest moral standards. We respect your right to privacy, and take our responsibility towards the security of your personal information very seriously. Personal information is any information that allows you to be identified.

Design Matters collects personal information from you through direct personal contact with you, for example over the telephone, or via email. Design Matters will only use your personal information where it is necessary to do so to respond to a request on your part, or where it is relevant to the provision of goods or services that you have requested from Design Matters. We may occasionally contact you on an infrequent and irregular basis to inform you of new products or services that may recently have become available, but we will not send out SPAM* emails.

We keep all your information confidential, and do not sell, trade, or pass on in any way your personal information to a third party. Your personal information will only be accessible to permanent members of Design Matters staff. Your personal information will only be kept for as long as we are required to by law, or for as long as is relevant for the purposes for which it was collected.

We do track the number of visits to our web site, and to specific pages. We use the "visit tracking" information to find out which pages of our site are used most frequently by our customers and to assist us in delivering content that is of most interest to future customers. We do not download cookies** to your computer’s hard drive, and we collect only click-stream data which enables us to refine the content of our web site.

Design Matters may update this Privacy Policy from time to time to keep up with new developments in e-commerce.

*SPAM emails are unsolicited and usually irrelevant messages sent out in bulk with no specific criteria or established need.

**Cookies are small pieces of information that are stored by your computer browser on your computer's hard drive. Cookies work by assigning to your computer a unique number that saves your details and keeps track of your movements around web sites.